“We have a great culture.” We have all heard it. We have all said it. But what does that mean?
Culture is often referred to as “the way things are done .” There are really three elements to a culture: Behaviors, systems, and practices, all guided by an overarching set of values.
Great leaders know that culture is the hard stuff, and the real test is how leaders behave; how they enact these values or don’t.
People watch everything leaders do. If leaders are not exhibiting the behaviors that reflect the values, the values are meaningless. It takes work to execute these, but it will stop your best people from leaving.